The Airgain Customer Portal makes it easy to request technical support, track existing tickets, and communicate with our Support team.
Follow these six steps to submit and manage your support request.
Visit the Airgain Customer Portal and sign in with your registered email and password.
If you’re a new user:
Once logged in, select Submit a Request from the top navigation menu.
This will open the support ticket submission form.
Choose the Airgain product or issue category that best matches your request. This helps route your ticket to the appropriate Support team.
Review your information for accuracy, then click Submit to send your ticket to Airgain Support.
After submitting your request, select Requests in the Customer Portal to view your ticket status.
You can communicate with our Support team in two ways:
You’ll receive email notifications as updates are made to your ticket.
You must verify your email address after registering before you can submit a support ticket.
Sign in to the Customer Portal and select Requests to check your ticket status or respond to our Support team.
