Need assistance with a product repair or replacement? Follow these steps to submit a Return Merchandise Authorization (RMA) request to Airgain Customer Support.
All Airgain products include a standard manufacturer’s warranty, but coverage periods vary by product.
Confirm your product is within its warranty period and review any applicable warranty limitations, return requirements, or product condition requirements.
Email [email protected] or create an account and submit a ticket through the Customer Support Portal.
Please include:
Indicate whether you’re requesting repair, replacement, or additional technical support.
Airgain Support will respond to your ticket, verify warranty status, and help troubleshoot the issue.
If the issue is determined to result from a manufacturing defect or workmanship and the product is within its warranty period, an RMA will be submitted for approval.
Once approved, you’ll receive an RMA number and instructions for repair or replacement.
Do not ship your product until Airgain has approved your RMA and issued an RMA number with return instructions. Unauthorized returns may be delayed or rejected.
Have questions about the RMA process? Contact Airgain Customer Support.
