While some Airgain products can receive firmware updates through Airgain Cloud, certain embedded cellular modems require a signed Non-Disclosure Agreement (NDA) before firmware access can be provided. Follow the steps below to request access.
The following Airgain embedded modem models require an NDA before firmware access can be provided:
Model
Download and complete the Airgain Non-Disclosure Agreement (NDA).
If you cannot download the form, contact [email protected] to request a copy.
Complete all required fields highlighted in yellow, including:
Once completed, reply to your existing support ticket with the signed NDA attached, or email [email protected] to submit a new request.
Once Airgain Legal has approved and signed the NDA, Airgain Support will send you credentials to access the requested firmware files.
If you've previously signed an NDA with Airgain, check its expiration date before submitting a new request. Most Airgain NDAs are valid for three years.
Have questions or need assistance obtaining or submitting the NDA form?
Contact Airgain Customer Support.
