MegaFi 1 is an end-of-life product originally developed by Nextivity. Airgain acquired the MegaFi 2 and MegaGo 2 product lines. However, Airgain’s Support Team is able to provide limited support for the MegaFi 1 / MegaGo 1 devices, and will liaise with Nextivity for approval regarding any in-warranty repairs or RMAs.
If you’re using a MegaFi 1 device, the resources below can help you find documentation, firmware, and available support options.
MegaFi 1 product documentation, firmware, and technical resources are available through Nextivity.
If your MegaFi 1 device is malfunctioning and is still covered under warranty, Airgain may be able to assist with a Return Merchandise Authorization (RMA).
Contact Airgain Support to confirm eligibility and request assistance.
Looking to replace your MegaFi 1 device? Explore the newer AirgainConnect MegaFi 2 or contact your original reseller to discuss available upgrade options.
If you’re unsure who your reseller is, Airgain can help connect you with the appropriate sales channel.
Submit a ticket and our team will connect you with the right expert.
