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OptConnect

Accelerating time to market for a plug-and-play cellular connectivity device

Profile

Organization: OptConnect

Industry: Technology / IoT

Region: Utah, USA

Use Case: Cellular connectivity for ATMs, kiosks, and digital signage

Solutions Deployed

Executive Summary

OptConnect accelerated the development and launch of its Neo cellular connectivity device by leveraging an embedded cellular modem platform from Airgain. As a provider of managed wireless connectivity services for ATMs, retail kiosks, digital signage, and other connected assets, OptConnect wanted to create a compact, cost-effective, plug-and-play device that could be rapidly deployed and easily integrated with its existing software platform. By utilizing a pre-integrated connectivity solution rather than developing hardware from scratch, OptConnect reduced development complexity, accelerated time to market, and successfully launched a purpose-built product aligned with customer requirements and pricing expectations.

Challenge

OptConnect provides managed wireless connectivity for tens of thousands of devices, including ATMs, retail kiosks, and digital signage. To expand its addressable market, the company set out to develop a low-cost, plug-and-play cellular device that customers could deploy quickly.

The goal was to create a compact, reliable front-end device that could integrate OptConnect’s existing management software while remaining simple enough for rapid deployment in the field.

To bring this product to market, OptConnect needed a solution that could:

“NimbeLink worked with us to customize a right-size design with everything we wanted, delivering a smart, purpose-built solution very quickly.”
Chris Baird
Executive Vice President, OptConnect

Solution

OptConnect leveraged an embedded cellular modem platform to provide the foundational connectivity capabilities required for its new Neo device.

Rather than building a complete cellular hardware platform internally, the company used a pre-integrated architecture that provided core connectivity while allowing its development team to focus on differentiation, software integration, and the customer experience.

This approach enabled OptConnect to:

By building on a proven connectivity foundation, the company was able to focus resources on innovation rather than infrastructure development.

Operational Results

Accelerated product development timeline

OptConnect was able to develop and launch its Neo device in a significantly compressed timeframe. By leveraging a pre-integrated modem and router platform, the team avoided the need for ground-up hardware development and reduced time to market.

Purpose-built device aligned to market needs

Rather than adapting to an off-the-shelf product with unnecessary features, OptConnect delivered a right-sized, cost-effective device tailored to its specific use case. This enabled the company to offer a solution better aligned with customer requirements and pricing expectations.

Seamless integration of existing software platform

The architecture allowed OptConnect to integrate its existing remote management software directly into the device, preserving its core service offering while simplifying deployment for customers.

Successful product launch and early market traction

OptConnect successfully launched the Neo device with strong initial interest and early orders, supported by a targeted go-to-market campaign.

Faster growth in an expanding market

With a purpose-built, easy-to-deploy device, OptConnect was able to expand its reach and grow more quickly in the rapidly evolving IoT connectivity market.

ObjectiveResult
Product developmentAccelerated development timeline
Software integrationExisting management platform integrated successfully
Product designPurpose-built device aligned to market needs
Time to marketFaster launch compared to ground-up development
Customer adoptionStrong initial market interest and early orders
Business growthExpanded participation in the IoT connectivity market

Why It Matters

As organizations increasingly deploy connected devices, speed to market has become a major competitive advantage. Product teams must balance innovation, cost control, engineering resources, and customer requirements while bringing new solutions to market quickly.

This deployment demonstrates how embedded cellular technologies can help companies accelerate product development, reduce complexity, and focus resources on creating differentiated customer value rather than rebuilding foundational connectivity infrastructure.

Frequently Asked Questions

Leveraging pre-integrated connectivity platforms can eliminate much of the complexity associated with designing, testing, and certifying cellular hardware from scratch.
Embedded modem solutions simplify development, reduce engineering effort, accelerate deployment timelines, and allow organizations to focus on application-specific innovation.
Purpose-built solutions can eliminate unnecessary features, reduce costs, simplify deployment, and better align with customer requirements.
Common examples include ATMs, kiosks, digital signage, industrial equipment, remote monitoring systems, and other connected IoT assets.