Airgain customer support email: firstname.lastname@example.org
Attn: Customer Service
8350 E. Evans Road, Suite D-2
Scottsdale, AZ 85260 USA
Main: +1 480 657 7354
Airgain, Inc. One-Year Limited Warranty
For one year after the date of shipment of an antenna from Airgain, Inc. (“Airgain”), Airgain will, at its sole discretion, repair, replace or furnish credit for the purchase price of the product for any product which, in Airgain’s judgment, has a defect in material or workmanship; provided that buyer must promptly notify Airgain in writing upon the discovery of any defect, including the product model and serial number (if applicable) and details of the warranty claim. All claims must be made within the one year period after shipment by Airgain. After review and verification of the claim, Airgain will provide buyer with information on how to obtain service and/or a return authorization number (“RAN”). If a RAN is provided, buyer must return the product, transportation charges prepaid, to Airgain. Replacement parts may be new or refurbished, at the election of Airgain. All returned products that are not repaired and returned to buyer shall become the property of Airgain.
Products which at buyer’s request are delivered without complete encapsulation, testing or are otherwise not finished are specifically excluded from this warranty. Prototypes are specifically excluded from this warranty. All such products and prototypes are sold AS IS. Consumable items, cables, and mounting hardware are also excluded from this warranty.
In no event shall Airgain have any obligation to repair or replace products or issue a credit for any defects or other matter caused, in whole or in part, by (i) normal wear and tear, (ii) accident, disaster or event of force majeure, (iii) fault or negligence of buyer, including without limitation failure to follow Airgain’s installation, use or maintenance instructions, (iv) use of the products other than as described in their specifications or otherwise in a manner for which they were not designed, (v) causes external to the products such as, but not limited to, electrostatic discharge, power failure or electrical power surges, (vi) improper storage and handling of the products, and/or (vii) use of the products in combination with equipment or software not supplied by Airgain. If Airgain’s examination does not disclose a defect in material or workmanship on a product claimed to be defective, buyer agrees to pay Airgain’s established charges for unpacking, testing, and re-packing the product for reshipment to the buyer. If Airgain provides repair services or replacement parts that are not covered by this warranty, Buyer shall pay Airgain for such services or parts at Airgain’s then prevailing time and materials rates. ANY REPAIR, SERVICE, OR ALTERATION OF THE PRODUCTS SHALL BE PERFORMED BY QUALIFIED PERSONNEL AND DAMAGE CAUSED BY SERVICES PERFORMED BY OTHER THAN AUTHORIZED PROVIDERS SHALL NOT BE COVERED BY THIS WARRANTY.
AIRGAIN DOES NOT WARRANT THAT THE PRODUCTS ARE ERROR-FREE OR WILL ACCOMPLISH ANY PARTICULAR RESULT. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS OR OF SUITABILITY FOR A PARTICULAR PURPOSE AND OF ANY OTHER OBLIGATIONS OR LIABILITIES OF AIRGAIN, AND AIRGAIN NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR AIRGAIN ANY OTHER LIABILITIES IN CONNECTION WITH THE SALE OR USE OF THE PRODUCTS.
This warranty is the only warranty made by Airgain with respect to its products, and may be modified or amended only by a written instrument signed by a corporate officer of Airgain and accepted by buyer. THE OBLIGATIONS CREATED BY THIS WARRANTY TO REPAIR OR REPLACE A DEFECTIVE PRODUCT OR ISSUE A CREDIT SHALL BE THE SOLE REMEDY OF BUYER IN THE EVENT OF A DEFECTIVE PRODUCT.
The repair or replacement of any product does not extend the original warranty period for such product.