Quality Policies and Standards
Airgain has designed and manufactured integrated wireless solutions and related products for the communications industry around the world since 1995. Our mission is to provide global man and machine communication through advanced antenna systems and integrated wireless solutions. Maintaining the leading-edge technology, our knowledge skills are deployed in enterprise, residential, private, government, and public safety wireless networks and systems, including set-top boxes, access points, routers, modems, gateways, media adapters, portables, digital televisions, sensors, fleet, and asset tracking devices.
With the rapid growth of the wireless market, the industry is under increased pressure to meet delivery deadlines while maintaining the quality standards. Airgain has developed proprietary test methodologies, software, and hardware-based control and data systems allowing highly accurate and repeatable characterization of wireless networking solution performance. We provide our customers with continually improving high-quality wireless technology and accessories that meet all contract specifications and all statutory or regulatory requirements.
Through continuous improvement, we maintain:
- The highest quality customer service to establish customer requirements, continually updating as they develop and communicate them throughout the company.
- Excellent team of people who possess the expertise, ingenuity, empowerment and accountability to communicate, understand and deliver these requirements in the final product.
- Constantly innovating and modernizing our systems and processes to ensure the best quality products are supplied to the customer in the most timely, risk-free and cost-effective way possible.
Airgain has a company-wide commitment to quality and customer satisfaction. Our affiliates in Asia and Europe are already ISO certified. Our HQ in San Diego received the ISO 9001:2015 certificate for quality assurance. We also work closely with our affiliates, suppliers, distributors, and other collaborators to develop strong partnership, communicate our quality objectives and requirements and assist them towards continual improvement. This strategy is shared throughout entire company and is made available to our clients and vendors on our company website. It is assessed by management at least annually and continuously improved.